Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Connecting People. Improving Lives.
Currently, we are seeking for an ROCC Manager – Gatekeeper. In this role, The ROCC Manager will assist the ROCC Head with RFQ’s and coordinates responses together with the Country Organisations, the Global HoP Teams, the Trade Managers and the Commercial Owners. Equally important to supporting the Global Bid process is the role of the ROCCs to support regional drive of BD and Sector opportunities. Our ROCCs represent senior OFR management in the regions and as such have tremendous OFR knowledge as well as commercial mindset. The second focus area for the ROCCs is about proactively supporting M&S in growing OFR for BD and Sectors.
Key Responsibilities
Regional OCC and HoP support
A very important process to DGF in securing profitable OFR volumes is the Global Bid process. Not only do these large RFQs usually represent substantial volume opportunities but they also allow a truly global player like DGF to show our abilities on a global scale by aligning our approach and pricing on any lane requested by the client.
OFR Gate Keeper function
A very key role is the Gatekeeper function residing in the Regional OCC Teams.
The three main tasks involved for the Gatekeeper in the Global Bid process are:
Bid Screening
Bid Prioritization
Gate Keeper Instruction (GKI)
Bid Sanity Checks
Business Development Support
The ROCC assists M&S in each regions by:
A special process has been developed to focus our support on potential CSI OFR opportunities.
In basically means an assigned Gatekeeper teams up early with the CSI Account Manager long before a bid is released.
Sector Support
On Global level OFR has defined OFR Liaisons for all Sectors in DGF.
The attached list shows those Global Liaisons and their function.
The ROCCs are responsible for supporting this sector approach on regional level by:
Key Tasks:
Essential:
Experience, Desirable and Qualifications:
We offer:
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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