Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.
Sales Support Officer
THE ROLE:
Responsible to the Trade manager for the effective implementation of services offered to the clients that will achieve predetermined targets and budgets and execute his/her duties in accordance with instructions received from the Trade Managers
RESPONSIBILITIES:
Main Activities:
Coordinate with all overseas office to secure rates & to ensure seamless flow of cargo from the port of arrival / port of dispatch.
Respond to quotations and RFQs, maintaining target margins.
Selling all CMA CGM VAS products and CEVA X sell to Digitalized Customers.
Respond and action queries from clients/agents and provide rate quotes as and when required.
Have thorough knowledge of CMA CGM line services and routings.
Have proper knowledge of reefer /dry/special equipment and Hazardous cargo.
Ensure due diligence and compliance maintained OFEC/sanctions related countries.
Participate in Sales meetings as required.
Distribution to clients of Sailing Schedules, announcements of GRR / BAF variations / service changes
Ensure no reminders are received and avoid mistakes on quotes
Coordinate with HO/ RO on rate quotations and market information and provide proper feedback on the outcome of rate negations to Agency management /HO/RO.
QUALIFICATIONS AND PROFILE:
Bachelor’s or master’s degree with minimum 3+ years of shipping experience handling similar profile
Detail oriented.
You are fluent in written and spoken English and have a good command of office and IT tools.
Come along on CMA CGM’s adventure !
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