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Full Job Description
AtChalhoub we express the exceptional!As aFashion Consultant
you will beresponsible for achieving individual and collective sales
targets while deliveringexceptionalGuest Experience and ensuring
support in the implementation of CRM, CX and other keycustomer and
peopleinitiativesin-store.
- You will collect data on customer
behaviour, top sellers, slow movers which will be key input for
businessreviews - Drive client relationships within an
omni-channel approach - Provide pre-buying feedback
onproducts - DriveeNPSthrough people experience initiatives
andculture - Ensure adherence to VM guidelines and Standard
operating procedures (SOPs) - Ensure click and collect are
conducted within SLAs (Service-level agreement) - Ensure
customer data is properly captured in adherence to marketing
teamrequirements - Promote loyalty program (MUSE) and
stayup-to-datewith app offeringsetc.. - Support with in-store
marketing events and activations - Keep abreast of
allbrandsocial media activitiesandcampaigns - Drive
sell-throughs within the store - Support in-store CX
initiatives - Provide input to what’sworking well/what’snot
working well within thestore
What you’ll need
to succeed
- Strong Englishcommunication skills
What we can offer you
With us, you
will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development
opportunities and exposure to different assignments within your role
or through internal mobility. Our Group offers diverse career paths
for those who are extraordinary, every day.
We recognise the value
that you bring, and we strive to provide a competitive benefits
package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee
discounts. To view all our perks and benefits,
We Invite
All Applicants to Apply
It Takes Diversity Of Thought,
Culture, Background, Differing Abilities and Perspectives to truly
Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we
are committed to inclusion and diversity.
We welcome all
applicants to apply and be part of our exciting future. We ensure
equal opportunity for all our applicants without regard to gender,
age, race, religion, national origin or disability status.
