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At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.
We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.
We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.
Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.
As a Senior Product Manager, you will be working in the Captain (Driver) product team. The Captain team has provided economic empowerment for more than 2M captains in the MENAP region. We regard our captains as the soul of Careem. They power our Mobility of People and Mobility of Things (food, groceries, e-commerce goods), and we have their best economic, health, and safety interests at heart. We aim to provide the best in class simple and delightful experience via a flexible supply platform. You will have tremendous ownership, and it is an invitation to do the most meaningful work of your career.
Responsibilities:
- Product Areas: Developing the strategy and vision for the captain core experience squad, working closely with the captains, markets, product, data science, analytics, and engineers.
- Roadmap: Building and driving the roadmap and being accountable on the impact and outcome.
- Execution: Executing and delivering on measurable results in a high throughput and a high performing environment.
- Voice of Captains: Constantly in touch with our captains, actively listening with genuine empathy, in order to better articulate and prioritize their pains and gain, and validate designs and experiences before developing them in code.
- Voice of Data: Constantly surfacing and examining the opportunities from mining the wealth of data and prioritizing based on strategic ROI and impact.
- Stakeholders Management: Shielding the team and managing stakeholders, bringing stability and principled framework for decision making and prioritization.
- Culture of Impact and Shooting for the Moon: Responsible for growing a best in class captain core experience team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots.
Qualifications:
- Wealth of experience in managing supply for marketplaces & booking experiences for ride hailing [Two sided marketplace] & Deliveries [Three sided marketplace]
- Strong mobile app product management background with min 5+ years of relevant experience. Comfortable and passionate discussing UI/UX, algorithms and ML models tradeoffs, limitations, and advances.
- Impact driven with experimentation and simulation mindset, with experience in AB / Multivariate testing, common pitfalls and avoiding being fooled by randomness.
- Proactiveness and Clarity: Proactively unblocking and managing cross-vertical and cross-functional dependencies and communication.
- Strong communication skills, critical thinking, and sound judgement.
- Drive and Motivation: You are motivated to make an impact, deliver results quickly, and raise the bar in the region’s ecosystem.
What we’ll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:
- Be part of a Remote-First organisation
- Work from any country in the world for 60 days a year
- Use Unlimited Vacation days throughout the year
- Access fitness reimbursements for health activities including: gym, health club and training classes.
- Work and learn from great minds
- Create impact in a region with untapped potential
- Explore new opportunities to learn and grow every day