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Technical Key Account
General Information
The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.
Bolloré Transport & Logistics is one of the world’s leading transportation groups with 36,000 employees spread among 105 countries where it carries out its business activities in ports, freight forwarding, railways and in oil logistics Continuously adapting to the changing needs of its customers, Bolloré Logistics has enhanced its know-how to be recognized as a leading supply chain global provider, ranked among the 10 leading global groups in the sector, including the first integrated logistics network in Africa. Being part of Bolloré Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.
Job description
Profile
ACCOUNT MANAGEMENT
Contract
PERMANENT CONTRACT
Location Job
Middle East & South Asia, United Arab Emirates, Dubai
Contract length
Full time
Mission description
Main Activities,
- Ensure data availability to Global / Regional Key Account to
perform required customer Analysis .
- Monitor Data Quality / address any quality, quantity issue to
relevant District, Country, Region to perform Customer Analysis.
- Liaise with Product Colleagues to drive performance improvement
/ Corrective actions when performance level falls below required
level.
- Ensure proper execution of agreed service and agreed KPI’s.
- Prepare monthly Score card – Quarter Business Review figures
and lead / support client discussions, including monthly and
quarterly meetings as needed in support of Key Account
Manager’s team.
- Liaise with Global Team for implementation and / or Re-
engineering.
- Support Project management of ongoing account specific project.
- Support Global Key Accounts / Regional Key Account on SOP
establishment and update communication. Ensure full adherence
of it throughout the organization.
- Support Key Account Manager (KAM), Global Account Manager
(GAM) on adhoc quotations issuance and communication in line
with profit guidance provided by KAM / GAM.
- Seek, promote, and initiate continuous improvement & cost saving
opportunities.
- Develop KPIs and continuous improvement programs and process.
- Manage / Monitor Electronic Data Interchange flows with client if
any.
QHSE &compliance and Ethics
- Comply and meet with all QHSE, Compliance, Ethics requirements
and Code of Conduct.
Profile
Required Skills/Knowledge
- Good computer skills (particularly in MS Word, Excel, and Outlook).
- Good English communication skills (read, writing and speak.
- Excellent at Business & Data Analytics.
- Experience in TMS extraction / data reporting.
- Possess strong Freight Forwarding knowledge (Air, Sea & Road)
- Personal communication skills and influential character.
Required Work Experience
- 5 to 10 years’ experience working in Logistics & Warehouse management in the freight-forwarding industry.
Required Qualifications
- Bachelor’s degree in Business Administration / Sales and Marketing or relevant field.
Required Languages
- English language skills (Oral & Written).
