Job in brief
Are you an experienced, enthusiastic, highly challenging Business Analyst, having experience in Salesforce platform, then you are the one we are looking for? This is an excellent opportunity to drive a dynamic business with huge growth potential.
In order to be considered, you must be already based in the UAE.
Key Responsibilities
You will be responsible for gathering requirements, business process analysis and sign of e-Business features and functionality for a portfolio of large-scale e-commerce websites.
Managing complex multi-disciplined CRM consulting projects. This resource will lead junior consultants and client staff through engagements, support the development of subject matter expertise, thought leadership and strategic capability by delivering a wide range of customer management solutions.
Performing end-to-end cross-discipline leadership throughout the software development lifecycle.
Accountable for on-time, high quality software project deliveries, including Analysis, Design, Development and Quality Assurance.
Requirements, definition and documentation
Work with customers and client stakeholders to understand and define business requirements
Work directly with technologists to develop use cases and functional specifications documents
Solicit, gather and analyze user input and requirements
Identify and involve key stakeholders
Identify and interview internal/external subject matter experts
Interface with technical managers and teams
Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents
Required Skills:
Bachelor’s degree in computer science, or an equivalent combination of technical education, training, and work experience.
Certified as Salesforce Business Analyst.
Minimum of 5 years’ experience in software business analysis role.
Proven ability to manage stakeholder communications and facilitate workshops, demonstrating strong verbal and written skills.
Experience in process modelling and prototyping.
Knowledge of/experience with QA processes and testing requirements.
Excellent spoken and written English communication skills.
Good organizational skills and detail-oriented mindset.
Fluency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, etc).
Experience with Salesforce/ Mobile applications.
Experience working with user stories in an agile framework.
Experience in JIRA or similar defect tracking tools.
Job Location: Dubai
Type of Employment: Permanent / Full time
What you can expect from the employer
An attractive tax-free salary.
Annual paid vacation.
5 days work-a-week.
Health insurance.
A clean and hygienic environment.
Working with decent / highly educated and professional team.
Job Types: Full-time, Permanent
Application Question(s):
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