Avani Hiring for Reservations Supervisor – Avani Ibn Battuta Hotel Job at Dubai Full Time

Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Avani hotels are perfecting the balance between work and play, design and function, service, and privacy, laid back and lavish.

Discover Dubai from a modern, stylish HQ with easy access to all the hotspots. Explore the town, hit the shops, or chill on the roof of one of the most sought-after 4-star hotels in Dubai

As Reservations Supervisor you will directly support the Revenue / Reservations Manager in driving the performance of the reservations team on the property. You will ensure that all SOPs are being adhered to. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated. You will be responsible for inventory management, including allotments, group blocks, and rate codes in all applicable systems. You will assist the Reservations Manager in driving up-selling within the property and ensuring optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

• Three years’ experience in hotel reservation and room divisions.
• At least one year experience as a Reservation Supervisor
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, local competitors, and events of the destination.
• Additional language is advantage, preferably Arabic Speaker