Job Description :
Amazon Payment Services (formerly
Payfort), is one of the leading online Payment Service Provider,
expert in payments processing technology and solutions in the MENA
region. We pride ourselves on bringing the best payments solutions to
all types of enterprises, big and small.
We are looking for
an experienced SAM/AML Risk Specialist to help manage SAM/AML
Investigations and controls post onboarding while ensuring to provide
a seamless experience. You should have a background in compliance
operations, risk management with vast knowledge and understanding of
KYC, AML/CTF framework.
This full time position which will
be reviewing alerts and investigating documents deeper to ascertain if
there are money laundering or terrorist financing concerns. If you are
an organized person, detail oriented who enjoys performing varied work
as an independent problem-solver and decision-maker, with passion to
delight customers with premium experience, this could be the right
role for you.
Key job responsibilities
. Review of
AML/SAM alerts (new and existing) with the objective of understanding
the business model identifying the financial and fraud risks.
.
To conduct investigations on KYC/KYB of merchant accounts, ensuring
documents are up to date, apply risk based approach etc
. Conduct
an in depth review on merchant’s eCommerce websites ensure to the
merchant’s business is not among prohibited categories or selling any
products that are prohibited as per card scheme, acquirer and
jurisdictional regulations.
. Assess brand reputation, compliance,
fraud, and financial risk to determine risk exposure
. Provide
timely and clear response to merchant queries and concerns.
.
Manage real-time support, communication, escalation, reporting, and
root cause analysis of onboarding issues that impact the merchant
experience
. Provide status reports, analytical insights and be
the focal point and the center of knowledge for the onboarding
process.
. Participate in team planning activities and develop
existing policies / SOPs Work closely with cross-functional teams to
evolve AML/CTF processes.
. Maintain individual accountability for
performance metrics, ensuring ever-increasing levels of productivity
and accuracy against established benchmarks
Basic Qualifications
:
. 4+ yrs of experience in AML or KYC/KYB.
. Solid
understanding of Underwriting, KYC, AML, PCI DSS, and Card Schemes’
Regulations.
. Knowledge of merchant payment processing,
particularly risk and operational processes. Outstanding problem
solving and decision making skills.
. Ability to analyze complex
data, draw meaningful conclusions, and make holistic business
recommendations.
. Ability to approach problems in a quantitative
and qualitative manner.
. Ability to thrive in a dynamic and
fast-paced environment.
. Ability to communicate points of view
on complex and challenging topics professionally with supporting
rationale ability to communicate complex and sensitive information to
internal and external stakeholders with appropriate clarity and
discretion.
. Strong collaboration skills and the ability to
build rapport with members of other departments.
. A top
performer with a proven track record of success.
. Strong working
knowledge of external systems, and software applications (Internet,
Microsoft Office: Outlook, Word, Excel, etc.).
. Accuracy and
attention to detail. Ability to work additional hours and on weekends
as and if needed.
Preferred Qualifications :
. Bachelor’s
Degree in any subject. ICA/ACAMs certification in any financial crime
course e.g. AML, Fraud.
. Experience working with geographically
distributed teams within a complex international organization.
.
With good knowledge of sanctions screening tools like LexisNexis,
World compliance, Webshield etc.
. Basic SQL knowledge is
preferred
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