Alshaya Hiring for Business Analyst – IT – UAE Job at Dubai Full Time

Business Analyst – IT eCommerce – Web/App

Experience: 5 to 10 years

Domain: eCpmmerce

Role Summary

An IT eCommerce Business Analyst will be instrumental in strategic problem solving, working closely with business counterparts to identify and implement IT eCommerce solutions in business functional areas. The Business Analyst will help businesses implement technology solutions in a cost-effective way and will be responsible for new implementation and feature enhancements for eCommerce applications/websites across Alshaya landscape.

An ideal candidate will have a bachelor’s degree in Information technology with a minimum of 3 years of experience with eCommerce applications/websites. You must have expert level in MS Office applications and have excellent written and oral communication skills. You will need to be proficient in data analysis.

Roles & Responsibilities

Reporting into the Manager – Enterprise Solutions, the Business Analysts are expected to perform the below functions (as an individual contributor):

• Gather business requirements as new implementation or change requests for eCommerce web/app solutions.
• eCommerce eCommerce experience specifically in retail is a must.
• Clearly define the objective / scope of an implementation/feature and communicate to stakeholders
• Take up the ownership of a delivery cycle from requirement /data gathering, analysing the need or gap, refining the requirement, communicating to different teams till the delivery
• Work with the PMO (Programme office), Solution Architects, Tech Leads, Software Engineers and Quality Assurance Engineers for owning and delivering features/ functionalities on the eCommerce platform (web/app)
• Guide different teams on development, SIT (Systems Integration Testing), UAT (User Acceptance Testing) and Stress testing
• Coordinate proper documentation to manage / track information related to feature developments
• Conduct post-project evaluation
• Conduct user trainings

Ideal candidate is:

• Efficient in stakeholder management, communication, and time management
• Multi-tasker, work on multiple assignments at the same time
• Maintains positive attitude and momentum in challenging situations
• Communicates effectively with all partners
• Takes personal responsibility for the quality and timeliness of work
• Identifies and resolves project issues

Knowledge & Experience:

• Bachelor’s/Master’s degree in Information Systems, Computer Science or related field
• Sound knowledge of the Systems Development Life Cycle (SDLC) methodology: 3-5 Years
• Sound knowledge on delivery methodologies like Agile, Kanban etc.: 3-5 Years
• Expert level in Microsoft Office Applications
• Excellent written and oral communication skills
• Proficient in data analysis
• Understands business functional areas
• Exposure to Retail industry (preferred)

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.