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Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Job Purpose
To maintain Enterprise Level of Systems, Services and Solutions, and be able to handle and support the rapid changes and development on IT Technologies. Also to Support / Administer / Maintain various IT systems of ARG and ensure all systems are at the highest level of availability and performance for the business uses and customers
Job Responsibilities
Maintain and administer Enterprise Servers, Storages, Solutions and Data Centre appliances, including on-prim, cloud, physical and virtual environments and all related configurations.
- Provide advance skills in Monitoring, troubleshooting and resolving hardware, software, or other network and system problems, and provide root cause analysis and preventive procedures.
- Perform Enterprise Infrastructure Systems Monitoring and Upgrades to maintain highest standards of performance and security on an Enterprise scale across various platforms and locations.
- Participate in Enterprise Solution and Product selections and evaluation process.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Provide Advance Management and Optimization of Enterprise Data Backup, Restore and Disaster Recovery Solutions across all sites and cloud resources.
- Provide Advance Technical Support, Configuration, Monitoring and Maintenance for Enterprise Infrastructure Messaging/Email, Endpoint Protection and Security Solutions.
- Perform periodic Review and Analysis for ARG Solutions and Equipment to optimize cost and enhance performance.
- Implement and provide advance technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Perform 2nd and 3’rd level support for Systems and Desktop engineers;
- Provide the Projects team with technical recommendations and support during the course of the project;
- Create and configure SSL Certificates for critical internal and published services.
- Plan, coordinate, and implement software and infrastructure security measures to protect data, software and hardware.
Job Requirements
Qualifications
- Bachelor Degree in related field
Experience
- 5 to 7 years’ experience as System Administrator
- Enterprise experience in Windows Operating Systems (core, management, troubleshooting, Event logs)
- Enterprise experience in Windows Rolls/Features (Domain Controller, KMS, DNS, WSUS, DHCP, AD)
- Enterprise experience in Microsoft Exchange and Office 365;
- Enterprise experience in Virtualization – VMWare & Hyper-V technologies;
- Enterprise Experience in Storage and Backup Solutions;
- Advance Technical experience in Email Archiving Solutions;
- Advance Technical experience in End Point protection, Security Solutions and SSL Certificates;
- Advance Technical experience in Azure Active Directory and Domain Controller services;
- Advance experience in SAND-box, AntiSpam and Internet Proxy Solutions;
- Advance experience in at least one of the ITSM Solutions like Manage Engine, Service Now, BMC Solutions etc.
- Technical experience in Cloud Solutions (Workloads, Services and Resource Management);
Knowledge & Skills
- Advance Administration and Technical Knowledge in Mobile Device Management;
- Administrative and Technical Knowledge in Microsoft CRM, MS Azure AD and MS Tenants Administration;
- Administrative and Technical Knowledge in WSUS and Windows Patching
- Administrative and Technical Knowledge in CCTV and Call recording systems.
- Microsoft License Management, Optimization and Compliance.
- Enterprise Secure File Transfer Solutions;
- Administrative and Technical Knowledge in DLP solutions.
The following points are an added advantage:
- Data Domain Storage Management.
- Trend Micro Products.
- Hardware Installation;
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.
