Al-Futtaim Hiring for HR Technology Expert Job at Dubai Full Time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

About the Role

We seek a competent and motivated HRIS Product Owner – Core HR & Payroll to enhance our service delivery and value generation from our portfolio of HR technologies. We are looking for a robust solution architect that can balance delivery of fit for purpose solutions with strong functional experience of HR Processes and employee experience. To ensure Al Futtaim maximize’ s product opportunities, you will support periodic roadmap updates covering the breadth of our technology, consisting of, but not limited to, SuccessFactors’s, SAP on Premise, RPA, AI, and workflows in a complex and diverse technology environment.

Job Summary

You will be responsible for managing Al Futtaim’s HR Application’s portfolio underpinned by four key value streams in HRIS: Strategy to Portfolio, Requirement to Design, Request to Fulfill and Detect to Correct. Through expert product knowledge of Successfactors and as a key-value partner, you will ensure we continuously drive business value from our technology, improve employee experience and optimize the cost to serve, in partnership with EIT, Group Digital & HR Process owners.

As the future systems roadmap is developed and delivered, you will work closely with our HR Transformation programme, taking accountability for a smooth transition of cutover activities into business as usual. As part of our value streams, you will play a key role in ensuring Al Futtaim continues to fully harness and benefit from our technology estate in collaboration with EIT, Group Digital, HR COE’s and vendors.

Job Duties

• As the product expert for Core HR, you will learn the external technology market, internal environment, and our customers’ needs as they evolve to shape our HR technology roadmap bottom up. In addition, manage, and prioritize the product backlog, serve as a liaison between product design and development teams, and translate strategic initiatives into work packages where required.
• Key-value partner to our key stakeholders, HR COE’s, HR Process Owners, EIT, Group Digital and our vendors.
• Responsible for the global system processes and application(s) within Core HR.
• Accountable for the configuration, maintenance, and operation of the system(s), including but not limited to:
  • Delivering our services under each value stream to ensure adequate operational support, system administration, incident resolution and configuration changes as required in conjunction with our HRIS Handbook and the SDLC approach.
  • Completing design and configuration (with EIT) of solutions and ensuring the associated Successfactors workbook’s and system design documentation remains up to date
  • Oversee daily administration and maintenance of the system, working with internal colleagues and 3rd party vendors as required
  • Manage roles, access, and permission requests in conjunction with our data governance standards.
    
• Lead change mgmt. activities for change requests via HR Process Owners to ensure our communities are effectively updated and, where required, trained to increase system adoption and usage.
• Supporting our People Analytics team and product owner for reporting to ensure solution designs consider the need for data analytics and seamless reporting.
• Strong alignment with a new employee experience team to ensure guiding principles and alignment between digital initiatives and strategy.

About the Requirements

• Experience in service mgmt. methodologies such as ITIL and service delivery value chain’s
• Understanding of local legislative change’s impacting HR Technology
• Solid experience of ‘software development lifecycle’ methodologies such as Agile, Scrum, Kanban, Iterative Model, DevOps etc.
• Minimum 4-7 years’ experience in HR Technology projects and domain
• Hands-on SAP or SuccessFactors experience and functional knowledge and understanding of HR processes
• A team player who can work in a fast-paced environment with technical and non-technical teams to translate needs into solutions
• Ability to complete tasks efficiently, accurately, and in a timely manner
• Strong team player, with ability to take initiative and operate independently. Able to manage ambiguity and multiple priorities.
• Excellent verbal and written communication skills. Fluent English, Arabic is a plus.
• Experience in working in international and complex organizations.
• Excellent attention to detail, quality and meeting deadlines are your trademark.
• A consulting background will be considered as an advantage for the role.
• Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint

Required Qualifications

• SAP SuccessFactors Employee Central
• SuccessFactors Associate Certified
• SAP Successfactors Payroll

Desired Qualifications

• Robotic Process Automation
• SAP S4HANA
• ITIL (Service Mgmt.) or similar
• Change Mgmt.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…