Al-Futtaim Hiring for EV Technician Training Lead Job at Dubai Full Time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Role

We are seeking a highly capable and motivated EV Technician Training Lead for our Automotive division to lead technical training and support required within the Al-Futtaim EV Network. You will be responsible for setting Al-Futtaim’ international standards/ align it with the IMI international standard levels 2.2 – 4. You will also be working closely with Brand Technical Support Manager to assess training needs, identify the gaps, prepare development plans for technicians, and accordingly implement a training plan. And, you be the focal point of contact / support for providing diagnostic support for EV, PHEV vehicles on technical issues, also by ensuring the availability of necessary special tools, technical literature, and service bulletins at locations.

Job Duties

• Refine the EV Curriculum to stay leaders in the region, aligning to the latest models, technology, legislation and certification guidelines
• Work with the EV brand principals to ensure the brand standards are achieved and the latest information and working practices are being followed
• Lead EV recruitment drives, sponsorship programmes, on-boarding and on the job development activities
• Arrange on the job coaching & support for associates post course to ensure successful implementation of knowledge and skills transfer to enhance business performance
• Work with Aftersales Managers and Branch Managers to continually improve the customer experience supporting any campaigns, promotions and first time fix
• Promote and monitor all EV HSSE related issues, to ensure safe handling of any high voltage equipment and providing improvement recommendations and follow up activities throughout the network
• Actively promote the automotive group, associate, and customer engagement activities, whilst promoting Al-Futtaim Automotive as a great place to work.

Minimum Qualifications and Knowledge

• High level of proficiency in both written and Spoken English, (additional languages advantageous)
• Full UAE driving License
• Diploma or equivalent in mechanical or electrical engineering or extensive and specialized training in Electrical Vehicles.
• Adult learning or training and assessment certificate or equivalent – Advantage
• IMI EV Level 3 or 4 – Advantage / Priority

Minimum Experience:

• Min 5 years Technical Training or Coaching role
• 5 years of Automotive Industry Experience
• Min 1-2 years of Electric or Hybrid hands on Experience
• Proficient to Master Technician Level or industry equivalent
• Customer Facing Role Experience – preferred
• Assessment qualification – preferred

Job-Specific Skills:

• Experience of designing and delivering a variety of training solutions, Face to Face, Digital, Virtual etc.
• Experience of partnering with third parties
• People Management experience
• A strong communicator, both in writing and spoken communications
• Articulate and confident standing up and delivering to large audiences
• Organised, self-starter and an inspirational leader

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

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