Al Futtaim Group Hiring for National L&D Consultant at Dubai Full Time

National L&D Consultant – Non Technical | Automotive | Talent Center

Overview of the role

To play an active part in a team of dedicated Learning & Development Consultants in developing high performing associates by way of assessments, on the job development activities and coaching, supported with engaging training programs as required by Al-Futtaim Automotive Group, underpinned by the respective Brand standards. The role will cover training needs analysis, design, development, planning, curriculum design and implementation of training programs utilizing a blended learning approach, including impact measurement. Activities will include, Digital Material development, Video Recording, Face to Face Training Delivery assessments and on-site support and coaching.

What you will do

• Ensure all training material is up to date and in line with modern repair methods and technology.
• Responsible for delivering and supporting all components of associate progress through to certification
• Arrange and conduct competency testing and assessments.
• Develop and update training programmes and material.
• Report learner attendance, results, and any issues, with emphasis on protecting learner & customer data.
• Maintenance and development of training aids.
• Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination
• Facilitate training needs analysis of retail market, advise according to market trends and distributor guidelines.
• Ensure compliance with management activities through one on ones and monitoring of daily distributor activities
• Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace in line with the associated business improvement required
• Participate and execute adherence to company and distributor policy and procedure compliance.
• Ensure the successful implementation of distributor training, value chain and distributor fundamentals training activities
• Conduct on-going dealer visits to identify individual training requirements, network support and complete post course follow up evaluations
• Support new model launch activities and external company training by way of material development with the support of the sales training team subsequent delivery

Skills

Required Skills to be successful

1. Analysis and problem-solving
2. Effective communication and consultation skills
3. Excellent negotiation skills
4. Managing Senior management expectations and concerns

What equips you for the role

• High level of proficiency in both written and Spoken English, (additional languages advantageous)
• High level of proficiency with digital learning platforms & material/video editing software
• Working knowledge and understanding of Automotive Sales processes and systems
• A High-Level Qualification in:
• Adult learning or training and assessment certificate or equivalent
• Minimum Experience 2 years of experience in a training or coaching role
• Minimum 5 year of experience in the Automotive industry
• Assessment qualification