ADB Safegate Hiring for Order Fulfillment Coordinator Job at Dubai Full Time

• Are you located in Dubai and have 3+ years experience in order fulfillment?

• Do you have experience working in SAP (Cloud base)?

• Are you customer focused and have excellent follow-up?

• Are you a native French speaker?

ADB Safegate in Dubai is looking for talented and enthusiastic people with the passion to support our vision and help to change the future of aviation. The Order Fulfillment Coordinator will contribute to the objectives of ADB Safegate by anticipating our customer needs placing a high level of priority on customer satisfaction whilst being accountable for the order process and follow-up.

Main Responsibilities:

• Ensure the sales processes following-up the technically & commercially clarified orders for project and product business from the order intake till the expedition ensuring the respect of delivery times.
• Following the sales orders through contacts with the other departments and give feedback to the customer.
• Communicate effectively with customers products availability, requirements, forecasts and deliveries.
• Report regularly to the manager the status of pending orders (backlog) in order to identify the financial and operational issues.
• First contact at ADB Safegate for the customer/agent when information is needed for further communication.
• Contribute to the “overall customer satisfaction level”.
• Pro-actively communicate to our customers and agents for all orders related issues.
• Work cooperatively within the ADB Safegate organization and outside of the territory to promote goals.
• Assure a back-up function during the absence of the other “order fulfillment coordinator”. Order fulfillment coordinator must assure the tasks for another geographical area. This concept will help to maintain the workload balance and improve the continuity and consistency of process in any other territory.
• Filing activity based on the structure established in the department (including correspondence related to the orders and sending of the related information to the customer). Contribution to the working capital (account receivable) by following the overdue payments and taking the appropriate actions.

Business Skills:

• Customer oriented;
• Broad international knowledge of doing business in EMEA;
• Previous experience of project coordination, supply chain, logistics, or strategic purchasing from a technical industry is advantageous;
• Education in project or business administration, economics, or perhaps a technical discipline; alternatively, you have obtained equivalent working knowledge through relevant experience;
• Working knowledge of working in SAP (Cloud Base)
• An interest in technological solutions, planning and deployment;
• Be familiar with order inputting, planning & invoicing;
• French (required), English (required), Arabic is an added advantage

Competencies required:

• Accountability
• Customer and results focused
• Global perspective
• Initiative
• Result focus
• Planning
• Strategic Thinking
• Teamwork
• Open minded

Working model: Office based

About ADB SAFEGATE

Our diverse team, spanning 45+ nationalities across 37 offices, shares one purpose: helping airports achieve new levels of safety, sustainability and efficiency in airside operations. If you are people-centric, and a team player who’s driven and passionate about developing and delivering products, solutions and projects that improve apron operations and make air travel safer and better, come join our crew.

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