A AAl Moosa Enterprise Hiring for IT Hardware Support Job at Dubai Full Time

Desired Candidate Profile

1. Excellent customer service skills
2. Strong troubleshooting and critical thinking skills
4. Previous working experience in IT support for 3 years and above in IT H/W support, specially CCTV, Access Control System.
5. IT/Computer Engineering graduate
6. In depth knowledge of Crestron System is an advantage.
7. With valid UAE driving License is a must.

Job Description

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems, printers and scanners
• Research, diagnose, troubleshoot and identify solutions to resolve user issues
• Responsible for CCTV Installations ,configurations and Implementations across office sites/villas/warehouses
• Monitoring and maintaining CCTVS across all the companies
• Structural cabling ,Cable dressing, testing or splicing or restoring or replacing or of any connectivity(fiber/cat6)
• Conduct cable arrangement activities
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Responsible for the site inspection and investigation in any case related to existing infrastructure
• Responding in a timely manner to service issues and requests
• Providing technical support across the companies (this may be in person or over the phone)(Driving License should be Must)
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal team
• Ensure all issues are properly logged
• Excellent communication and reporting skills
• Ability to present related cases and attend meetings with other departments

Job Types: Full-time, Permanent

Salary: AED6,000.00 – AED6,500.00 per month