The Emirates Group Hiring for Senior Cargo Handling Assistant Job at Dubai Full Time

Job Purpose: JOB PURPOSE Coordinate and support the Cargo Conformance department to meet certification and recertification of SkyCargo Quality Management process by external and internal stakeholders. Prepare and distribute analytical reports and data trends related to Cargo Conformance, Cargo Safety and adherence to set quality process by proactively compiling information from various sources within Cargo operations and by way of investigations of Cargo related safety and non – conformance incidents reported network wide. Act as first point of contact for SkyCargo outstation teams for queries related to regulatory conformance and quality standards. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS 1) Document Control Review, update and collate outstation audit checklists on an Annual, Monthly (Freighter stations) and Quarterly basis. Checklists to be stored and database maintained for all outstations on the EK SkyCargo network. Review and update the Hub audit checklist as and when needed to meet the industry standards so that the EK SkyCargo Conformance Audits are in compliance with international standards. Maintain database of regulatory checklists for all stations on the EK SkyCargo network. 2) Quality Audits Prepare the quality audit schedules for all areas, ensuring that these are then approved and distributed to all participating staff and operational sections. Take part in internal quality audits as Auditor/ participant. Co – ordinate with all audit teams for purposes of collecting audit results, recording non – conformities raised and following – up on corrective actions and result analysis. 3) Incident investigations and reporting Prepare investigation reports of safety and non conformance incidents detailing recommended process changes and mitigation tasks. 4) Management Reviews Collate and analyse audit findings and ascertain areas of concern across EK SkyCargo network stations to be presented for management meetings related to regulatory conformance requirements. Assist the Cargo Conformance Officer & Cargo Operations Conformance Manager (COCM) in preparing for review meetings by preparing and consolidating relevant information related to outstation conformance and quality standards. 5) Quality Action Teams Maintain a regular status on quality action teams within all operational areas, as regards to the participating members, the projects handled and status of each, the tools/ training needed and finally the results of project implementation. 6) Training support Support the COCM and CCO in the preparation of training schedules and organizing for training aids and suitable training facilities. Also assist with the recording of training performance results. During longer term, the job holder will be expected to deliver basic quality related courses and materials for the same prepared under guidance from the COCM and CCO. 7) Miscellaneous Admin Support Provide administrative support during preparation of project plans and schedules for implementation of fresh quality/ business excellance initiatives, organizational bechmarking exercises etc.

Qualifications & Experience: MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS Qualifications: Diploma / Degree in smiliar field. Experience: 5+ Cargo Operations. Other. Knowledge/skills: – Experience in a similar sized international airline, ground handling company, aviation services business or other large services sector organization. – Experience in the implementation of quality management systems and business excellence models. – Familiar with ‘analytical tools and performance measuring systems, various Business Excellence models, ISO systems documentation, Quality audits and Cross Functional Teams. – Good oral/ written communication skills.