Job Description
Key Responsibilities:
Client Relationship Management: Build and maintain strong, long-lasting relationships with clients by understanding their business needs, goals, and challenges.
Client Communication: Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner.
Needs Assessment: Work closely with clients to assess their requirements, identify opportunities for upselling or cross-selling, and ensure client satisfaction.
Project Coordination: Collaborate with internal teams, such as sales, project managers, and technical experts, to ensure that client projects are delivered on time and within scope.
Issue Resolution: Address and resolve client issues, concerns, or escalations promptly, ensuring client retention and satisfaction.
Account Growth: Identify opportunities to expand the scope of services or products offered to clients, working with the sales team to drive revenue growth.
Client Feedback: Gather client feedback and insights to improve products, services, and processes, advocating for clients’ needs within the organization.
Reporting and Analysis: Prepare regular reports on client performance, satisfaction, and account health, using data to drive decision-making.
Contract Renewals: Manage contract renewals and negotiations to ensure ongoing client engagement.
Market Awareness: Stay informed about industry trends, competitor activities, and market developments to provide strategic insights to clients.
Candidate Requirements
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Opportunity to lead the strategy department of a brand management agency Must possess experience in...
Apply For This JobJob Description An Exhilarating Opportunity Looking to be a part of an award-winning team that leads at the forefront of...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Corporate Account Manager – Lobster Ink Join Ecolab’s industry leading Lobster Ink team as Corporate...
Apply For This JobJob Description Looking for a full time Females to look after the kids and doing creative activities with little kids...
Apply For This JobJob Description Should have pleasing personality and knows how to deal to the customer, Asian nationality male and female Candidates...
Apply For This JobJob Description Urgently needing a Nanny to care for a 3-year-old boy who goes to school. Responsibilities: Childcare: – Ensuring...
Apply For This Job