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Governance Advisor
Permanent
Full Time – 40hrs pw
Hybrid Working
Dubai, UAE
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
As a governance advisor, you will ensure that the business is complying with regional regulations by consistently monitoring processes, suggesting for improvements, track, recommend optimizations, and coach stakeholders on processes in conjunction with any regulatory or improvements as identified.
What you will do
- Maintain governance and control requirements, ensuring all internal governance requirements are met, including full compliance with all policies, audit actions, monitoring actions and risk appetite.
- Perform risk assessments to identify gaps, come up with recommendations, and drive the gaps to remediation.
- Conducting ongoing analysis of processes in line with healthcare industry regulations (UAE regulations (DHA, DOH, IA), identify improvements and optimizations to as is processes, documenting to be processes and drive changes with all relevant stakeholders globally.
- Perform audits and ensure necessary documentation are updated and tracked, signed off with relevant stakeholders and evaluate the process implemented for further optimization and recommend solutions.
- Act as an advocate for the governance function with key internal and external stakeholders as appropriate.
- Represent the team on projects as assigned by line manager.
- Lead a programme of continuous improvement across our delivery governance & methodology, proactively identify re-occurring issues and defining action plans for resolution, working in collaboration with Governance manager and team members as well.
- Create and present process improvement reports, monitor and identify SLA gaps, report on agreed frequencies with line manager for further actions.
- Align, advocate for and influence organization to efficiently implement standards for processes and policies.
- Auditing will be conducted on a frequently basis (sometimes at a low level/high detail) as we aim to have 100% compliance across all of our memberships.
- Keep up to date reporting on the ‘health of the insurance book’ for all policies that are required to comply with the regulations and provide regular updates to key stakeholders.
- Ensure that current training and process information is shared with all teams across BGME, providing updates as and when required should there be any changes to new or existing circulars.
What you will bring
- In-depth knowledge and experience in managing health insurance regulations.
- Excellent analytical and troubleshooting skills.
- Ability to coordinate projects and lead multiple teams.
- Experience in healthcare industry governing processes
- Excellent documentation, advanced word processing skills, Advanced Excel skills (VBA and Macros) and Presentations skills preferred.
- Excellent assertive communication skills
- Experience in managing Audits (internal and external),
- Certifications in BPM, CAMS, CGEIT desirable
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you’ve been.
This is where you’re going.
This is what we have belief in.
Time Type:
Full time
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