Caterpillar Hiring for Events Coordinator Job at Dubai Full Time

Career Area:

Marketing / Sales / Product Support

Job Description:

Responsible for the events coordination, facility tours and travel arrangements for the Dubai District Office, Regional Training Center and Middle East Parts Distribution Office.

JOB DUTIES:

• Responsible for the Customer Experience of people Visiting Caterpillar in Dubai

• Focused on Customers, Dealers, VIPs

• Provide single point of contact for Industry groups with Local Dubai Knowledge to support successful events

• Manage/promote the Caterpillar Brand Experience in Dubai

Marketing

Caterpillar have several groups in Dubai – CAT Marine Propulsion, CAT Finance, Regional Training Centre, MEDC, District Office, Solar Turbines, CAT Logistics.

There is an opportunity to learn and experience working with these

groups and supporting the Caterpillar brand.

• Own the marketing presentation “This is Caterpillar in the Middle East.”

• Deliver great event experience to internal and external customers

• Understand and make use of available Technology to improve Customer Experience

• Work with Global Brand Team to ensure materials are used within brand guidelines

• Work with customers, vendors, and suppliers to facilitate events

• Promote Caterpillar Values in Action

Event Coordination

• Schedule, organize and coordinate various external & internal events: meetings, client visits, facility tours, conferences, seminars, team building, tradeshows & company’s social functions, etc.

• Coordinates with various managers and determines cost and time requirements for event. Communicates with Caterpillar and Dealer personnel verbally and via email.

• Owns and defines roles and responsibilities between Caterpillar Marketing teams and external parties related to event coordination

• Liaise with Event Management agency and other suppliers to ensure that programs needs meet the visitor’s satisfaction.

• Maintain accurate records of all transactions, i.e., inquires, sales invoices, itineraries, etc.

• Logistics coordination, tracking of event costs and reporting to the Manager. Act as liaison and point of contact for all event logistics: A/V, catering (menu selections, lunches set-up), accommodation, travel, reservations and entertainment, etc.

• Search appropriate venues and provide summary of ideas, costs and sourced activities for all events hosted and participated by following the local procurement process.

• Transportation arrangements for client(s), pick-up/drop off and transfers, as required;

• Source and maintain inventory levels of promotional items. Preparing of gifts for clients. Ensure shipment of promo materials, as needed, and ensure adherence to import/export regulations of the Jebel Ali Freezone

• Deliver timely and justified travel solutions for all individual and group bookings.

• Event travel and calendar management; Schedule and coordinate complex international and domestic travel arrangements simultaneously, including air, ground, hotel, transport, etc.

• Manage multiple employees Travel Profiles and documentation. Maintain accurate filing and records.

• Assist the Business Units to Procure and Manage their CAT Merchandise Inventory

• Monitor travel advisories, advise on appropriate restrictions and terms of travel services.

• Provide support for entry requirements (i.e., visa support, visa applications, passports, etc.) for all countries.

• Assemble and organize complex travel info and data.

Administrative Support

• Perform duties and tasks as assigned by the Office Manager.

• Sourcing of outsourced providers e.g., Catering companies, Events companies etc. and provide detailed quote analysis for Manager’s approval.

• Other tasks and duties as assigned.

• Follow corporate policies and procedures developed for the Department.

REPORTING STRUCTURE:

The Event Coordinator reports to the Office Manager and takes guidance from the Marketing teams incl. Facility Leadership

BACKGROUND/EXPERIENCE:

• Bachelor’s degree preferably in marketing

• Basic marketing product knowledge

• 8 to 10 years of job-related experience are typically required

• Ability to refine processes or procedures to ensure the best use of resources and technology in meeting the quality goals

• An excellent flair in Excel and Power point is vital for this role

• UAE Driving License mandatory

• Strong Communication and presentation skills

• Able to adapt in a multicultural work environment

• Flexible around work hours and knowledge of UAE hospitality market are essential for this role

• Strong organizational and time management skills

• Ability to work in a fast-paced environment

• Excellent interpersonal skills

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .