Account Manager Middle East
A leading venture capitalist (VC) in Silicon Valley commented that “Evergent is a diamond in the rough”. Evergent today manages over 560M+ user accounts in over 180+ countries on behalf of our customers. Globally Evergent is working with 5 of the top 10 carriers (AT&T, Etisalat, SingTel, Telkomsel, and AirTel) and 4 of the top 10 media companies (HBO, FOX, SONY and BBC). We are not surprised by the VC comment. We have done this with an amazing global team of 300+professionals. Evergent is recognized as the global leader for Customer Lifecycle Management for launching new revenue streams without disturbing the inflexible legacy systems. The need for digital transformation in this subscription economy and our ability to launch services in weeks are what sets Evergent apart. We welcome you to come and meet with us.
About the Role
Evergent is searching for an extraordinary person to manage highly complex Tier 1 media and communications accounts across the Middle East. Successful candidates will possess a proven track record for delivering exceptional outcomes and value for strategic accounts.
Main Responsibilities
The primary responsibility for the role is to ensure a high level of customer retention and satisfaction with Evergent’s core products and team. You will accomplish this by building trust-based relationships with key stakeholders at existing accounts.
Represent Evergent proudly at all levels with partners and customers, including at industry events and conferences.
Requirements
8+ years account/project management experience in a SaaS environment, preferably with large M&E and/or telecom/MSO clientels, specifically dealing with Director and C-Level executives but with the ability to forge meaningful relationships at all levels of an organization from the working to the executive level.
BA/BS in Business, Computer Science, Engineering, or a related field.
Travel
This role requires some travel, at times reaching 40-50%
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