The purpose of this role is to serve as the primary contact for dealers’ aftersales inquiries, provide expert remote and on-site support for retail business, best in class service line customers experience, technical and warranty support as well as assistance to the AMEO’s dealer network to identify areas of opportunity to improve existing and develop new revenue streams, enhance service quality and reception processes to achieve the highest level of customer satisfaction.
The responsibilities for this position are broken down as follows: Local (applicable to the AMEO only), Regional (applicable to GMIO) and Global (applicable across GM-defined regions)
Local (100%)
Retail business Management
Local (100%)
Service Ops and Warranty Management
Requirements:
Knowledge and Experience:
Education:
College degree in engineering or equivalent – preference in automotive specialization.
MBA is an added value
Skills:
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statement
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities (in GM facilities that provide disability access). If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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