The Aquila School Hiring for IT Manager Job at Dubai Full Time

Description

The Aquila School is looking for an IT Manager to join our growing school.

For all staff in school we share a responsibility to ensure that children are safe and properly supervised at all times. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to The Aquila Professional Code of Conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’. Our focus is providing children with amazing learning and to be the school of choice for the community we serve.

The Aquila School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

Key qualities and skills:

• To be able to develop positive working relationships with all members of the school community
• To be able to use initiative, be flexible, fun, fast proactive and positive
• To have a solid grasp of how to ensure all school IT systems work effectively to support learning and the day to day running of the school
• To be able to lead and manage a team of technicians

Core Purpose:

• Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements
• Support long term IT based educational programs that enhance the delivery of education services and development of the school community

Duties and responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT areas. Support and maintenance in the following areas:

• Manage the procurement of IT systems.
• Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
• Prepare and manage the IT infrastructure budget and account for IT fixed assets.
• Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools. Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
• Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

• Direct daily maintenance to ensure maximum reliability and minimum service interruption
• Manage installation of required updates on infrastructure and client systems
• Maintain core services
• Recommend and implement changes and system enhancements to improve the network

Client platforms

• Set up, install and maintain desktops and laptops in the school
• Ensure standard configurations across the deployed systems
• Directly and with third party vendors manage the repair and servicing of equipment
• To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

• Ensure all software is properly licensed
• Manage the installation and upgrade schedules for educational and business software
• Provide technical support for school management, accounting and educational software
• Assist the teaching staff in identifying and integrating educational software .
• Experienced with G Suite and Office 365. To ensure that the Drive is set up correctly each year with all appropriate permissions in place in relation to who can edit, view or move documents around.
• That staff mailing groups are set up so that individuals can send emails and share documents with the groups they are permitted to.

App management

• To ensure that there is a clear system for the procurement of learning apps and that once procured they are tested and put on all devices they are needed on.
• To work with subject leaders and assistant heads to procure, organise and run whole school software packages such as TT Rockstars, Education City etc. Ensuring that all staff and children have login credentials and appropriate training where needed.

IT security

• Ensure all LANs and VPNs are secure from both electronic and physical intrusion
• Review and maintain a proper level of access and password control
• Ensure data integrity through routine database scans
• Establish a disaster recovery plan
• Guarantee network data is backed up on a daily basis

Reprographics

• Work with third party vendors to ensure the reprographics equipment runs smoothly
• Provide technical support as needed

IT training and help desk support

• Provide training for both educational and business applications as needed
• Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
• Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues

New facility development

• With the Project Manager, develop IT infrastructure plans and budgets
• Prepare IT and telecom cabling plans
• Identify hardware and software requirements
• Manage purchasing, installation and servicing of equipment with third party vendors
• Conduct infrastructure and product testing
• Manage IT handover and acceptance procedures

General requirements

• Maintain an inventory of all IT, audio/ visual equipment and licenses
• Ensure consistent documentation of the operating environment
• Develop the annual IT plan and budget with the Head of Technology
• Evaluate and set standards for hardware and software
• Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
• Perform general IT duties as required

The IT Manager holds primary responsibility within the school for all IT related duties and issues.

Skills and Experience Required:

• Must have a minimum of 5 years IT systems and operations management experience including min of 3 years in the K12 education sector
• Minimum 3 years experience with IT infrastructure budgets and cost management
• Minimum 3 years experience supervising professional IT personnel
• Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
• Strong personal skills to communicate directly with end users in sometimes challenging situations
• Bachelor’s degree in computer science, information systems or related computer fields
• Strong to fluent written and verbal English language skills
• Strong initiative, integrity and good judgment
• Fast problem solving skills in new situations
• Ability to handle multiple tasks simultaneously

Core technology skills required

• Desire experience of leading and managing I.T. based projects and vendor management
• IT systems and operations management experience
• Microsoft Windows OS, Microsoft Server and related technologies
• Network management experience including LAN/ WAN/ VPN
• Open Directory and/or Active Directory management experience
• Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

In addition, all staff are required to carry out any tasks required by the school or the regional office to facilitate the smooth day to day running of the school

To be line managed by the principal (or any other individual assigned by the principal) & Regional Head of Technology (ISP)

Hours of work- 7.15am to 4:15pm Monday to Thursday, and up to 12:00noon on Fridays, plus occasional evening and weekend work. Flexibility to work extra hours to ensure the smooth operations of the school.

Holidays- 30 working days per year

About the International Schools Partnership

The Aquila School is owned by a London based company called International Schools Partnership (ISP). The International Schools Partnership (ISP) is a growing group of committed colleagues in financially responsible schools around the world, all of which aim to be the school of choice in their local area. Learning is at the heart of everything we do for our pupils, colleagues and parents. We are committed to getting better, all the time.

ISP was founded by an experienced team of committed educationalists and commercial operators who have worked together over many years. Our growing group of private schools located in the UK, the USA, Spain, Costa Rica, Chile, the United Arab Emirates, Qatar, Malaysia, and Mexico educate children and pupils from 2-18 years of age. We have now expanded to over 50 schools delivering multiple curricula and building on local brands and reputations with over 30,000 pupils and 5,000 staff located across the globe.

We believe that successful schools are the ones that put learning at the heart of everything they do, always aiming to create rounded individuals that are able to forge successful careers and lives in a rapidly changing world. Our goal is to enable our schools as the leading school of choice in their local area. We are a truly international group working in different cultures and speaking different languages. We work across countries and cultures, too, by working with each other and with other schools and communities. At ISP we continue to engage with schools around the world who are interested in becoming part of our global group of schools and look forward to welcoming more pupils and staff to the group.

All our schools:

• Help children and pupils learn to levels that amaze them.
• Inspire children and pupils to be successful now and equip them to be successful later.
• Are truly international, working in partnerships within and across regions, cultures and languages.
• Aim to be the schools of choice for children, pupils and their families, wherever we are.