Al-Futtaim Hiring for Parts Advisor – Toyota & Lexus Job at Dubai Full Time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Position:
We are currently in need of Parts Advisor to join our Toyota & Lexus team in Dubai. As part of our Automotive Parts team, you will be responsible to fulfil the needs of the customers who visit the workshop and Parts Sales Centre by understanding their requirements, identifying the parts required from the parts catalogue and performing the sales transactions.

Specifically, the key responsibilities are as follows:

• Advises the customers on replacement of related parts and benefits of using genuine parts.
• Follows-up back-orders so that customers receive timely information on the status of back-ordered parts and ensures that such parts are delivered to the customer on the promised date.
• Inspects all received items on delivery to the warehouse to ensure that they meet quality standards and are in accordance with orders placed.
• Arranges transportation and packing material for parts to be dispatched to the branches to ensure they reach their destinations without damage.
• Ensures that warehouse systems and targets are achieved and that parts are stored according to the storage / bin systems that are in place.
• Participates in annual stock checks and prepares discrepancy reports to enable Warehouse Manager to take corrective action if required

About You:
The ideal candidate for this role should possess a good general level of Technical Education, Diploma, Bachelors or Automotive Engineering Degree. You have at least a minimum of 3 years’ experience within spare parts operations, preferably in an automotive parts sales counter. You should have the ability to build and maintain friendly, warm relationships with customer. You should have excellent computer skills and knowledge of SAP is preferred.

You should also be able to display excellent communication skills with an ability to demonstrate a positive, enthusiastic and friendly attitude while being able to work in a team.

REF-AN

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