CX Mission
To be the best part of our customers’ day.
We are overlooking all types of Tradeling customers. We are the voice of those customers, and this makes us feel responsible and committed to them; to enhance their experience and make their life easier. Whilst providing them with all the support they need, at all times.
CX Vision
Build a legacy in B2B Customer Service world.
Our main strategy is to reduce defects and encourage self-serve. If a customer needs to contact Tradeling Customer Service, we will have multilingual experts who anticipates the customer needs and exceed their expectations. At the back end, we will have talented experts that work restlessly to improve the Customer Experience.
Tradeling.com is a Dubai government funded startup, set up in September 2019 and is operated by Blink Technologies FZCO, headquartered at the Dubai Airport Free Zone, UAE. Tradeling.com is intended to become the dominant B2B marketplace for the MENA region by simplifying and enhancing digital B2B trade through a centralized, digital and safe procurement platform. It will offer value added services that will include finance and logistics.
Launched in Q1 of 2020, with multiple categories ranging from office supplies, food and beverage, and health and wellness. At Tradeling, we embrace the challenge to innovate on behalf of the customer and we value helping each other to accomplish our goals quickly.
Come build the future of B2B e-commerce with us
By working together on behalf of our customers, we are disrupting and shaping B2B online trade. Our culture is based on creativity, leadership, teamwork, excellence, passion, integrity, and fun! Our company is growing fast but we understand the importance of having a healthy work life balance. This is an excellent opportunity to work for a fast-paced, growing, innovative company, making a big impact on a rapidly evolving space, and having fun along the way! We offer competitive compensation and other benefits.
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