you answer questions from users quickly and expertly and resolve any disruptions.
you advise and support users in the use of ICT resources.
you provide access and rights for the assigned applications.
you provide IT resources, including laptops, smartphones and tablets.
you make an active contribution to improving services.
Thinking level, in the direction of ICT.
Minimum of one year of experience on a help or service desk and with telephone user support.
knowledge and experience with working methodically (eg ITIL).
knowledge and experience with Windows 10, Office 365, Intune and preferably with TOPdesk.
We are one of the leading Dubai based hardware and building material trading company, having a position open for the...
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