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Job Description
This is an exciting opportunity for a driven individual to join our Sales and Account Management Team in Data & Analytics. We are seeking an energetic and ambitious BDR to come and join our vibrant team.
Data and Analytics Division
We are a global leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. We work as a partner to our customers in every major global market. The quality and integrity of our data helps to give our customers the confidence to make critical decisions, create leading investment and trading products, and drive automation and efficiencies across operations.
Role Summary
The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit Refinitiv’s Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice.
What will you be doing?
- Research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a Refinitiv service, product and/or solution
- Proactively identify contacts within each account related to defined campaigns or growth opportunities
- Review, action and execute prioritized outbound contacts and inbound leads for each account and/or across various financial institutions, client types and geographical regions
- Use sales engagement tools, system and processes, including but not limited our Client Relationship Management (CRM) system, Sales Automation platform and predictive marketing insight data
- Generate sales opportunities within target accounts
- Identify, establish and nurture relationships with key stakeholders across sales, marketing and operations to support effective target account growth and collaborative success outcomes
- Take responsibility for ongoing learning and development relating to Refinitiv’s services, products and solutions and maintain and share professional knowledge through education, networking, events, and presentations
- Identify market trends and translate them into Outbound marketing and prospecting campaigns
- Champion Refinitiv’s services, products and solutions to strengthen the company’s brand and market position internally with key stakeholders, existing and/or new clients
- Articulate the benefits of Refinitiv products and services to potential clients in a concise and pointed manner that fosters greater product curiosity
What are we looking for?
- Outstanding telephone and communication skills
- Ability to provide clients with the best customer experience as possible via standard methodology and ‘client first’ interactions
- Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanor to continue to in these efforts every day
- Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology
- Experience with sales, training, or customer service environment with high inbound/outbound call volumes, with revenue and sales targets
- Being able to speak more than 1 language will also be a plus e.g. Polish / German / Italian / Spanish
Why Join Us?
- A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging
- Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops
- Professional Development: Quarterly Connects to ensure you meet your goals & objectives
- Knowledge is Power: Access to real-time economic data
- Great Perks: private medical healthcare, corporate pension plan, Daily “Me Hour”, Annual wellness allowance, Great Referral Bonus Scheme
- Focus on Wellbeing ; We have a hybrid working model, we promote physical health and provide access to Mental Health Support
- Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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