ZM Financial Systems Hiring for Virtual Learning Specialist Job at Dubai Full Time

Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.

At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

Moody’s Analytics, a division of Moody’s Corporation (NYSE: MCO), is the world’s leading provider of credit analysis and related tools, including quantitative credit risk models, credit analysis software, portfolio management analytics, economic research, financial data, pricing and valuation services, and specialized consulting services. Moody’s Analytics also distributes investor-oriented research and data developed by Moody’s Investors Service as part of its rating process, including in-depth research on major debt issuers, industry studies, and commentary on topical events.The Moody’s Analytics Financial Services Training and Certification business in Canada operates as the Canadian Securities Institute, the leading provider in Canada of financial learning, credentials and certification. #LI-DW1

• Designs and builds dynamic, interactive and engaging virtual instructor-led training courses in Adobe Connect, WebExand/or Zoom.
• Contributes to the innovative use of technology to deliver effective learning solutions, providing technical expertise for virtual learning and conversion of existing virtual instructor-led programs to in-person instruction.
• Advocates for the experience of adult learners to internal and external stakeholder groups, referencing appropriate developmental and educational theory and best practice where applicable.
• Responsible for the execution of successful V/ILT deliveries, and overall client satisfaction with V/ILT solutions.
• Works as a collaborator on the development and delivery of global training programs to clients.
• Deeply skilled in virtual and in-person instructional design best practices, particularly the implementation of virtual classroom learning, including collaborating and identifying innovative technologies and approaches.
• Possesses an in-depth knowledge of various web-conferencing platforms and keeps up to date on new features, upgrades and product releases.
• Strengthens the capacity of subject matter experts to conduct effective training sessions on virtual learning platforms by sharing best practices in virtual instructional design and delivering technical training.
• Responds to request for content development in collaboration with other curriculum development team members.
• Responds to internal and external requests regarding the use of technology, or technical troubleshooting. Contacts and works with Adobe Connect (or other platforms) to troubleshoot platform issues.
• Performs client-facing demonstrations on various web-conferencing platforms.
• Advises on platform options for clients’ virtual instructor-led training solutions. Conducts test calls and troubleshoots firewall issues with client IT teams.
• Supports the development of standard operating procedures (SOPs) for virtual instructor-led training implementations. Works with training operations and resourcing teams to implement and enforce SOPs across the business.

• 2-3 years’ experience and expertise in designing and delivering interactive virtual instructor-led courses.
• Bachelor’s degree in Education, Instructional Design, Adult Learning or a related field;
• Knowledge of Adobe Connect, WebEx and Zoom required, working knowledge of other platforms desirable.
• Knowledge of virtual instructional design best practices required.
• Comfortable with new forms of technology, able to grasp new technologies with ease and provide training to stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and deliver quality, client-focused results on time and within budget.
• Committed to providing the highest level of service for Moody’s clients.
• Demonstrated experience working with multiple teams.
• Ability to be flexible, adaptable and work in a fast-paced environment as a team player.
• Exceptional presentation, communication (verbal and written), facilitation and consensus-building skills.
• Adept at identifying and solving complex problems and proposing recommendations.
• Proven ability to understand the needs of an organization, identify creative solutions and bring about change.
• Able to confidently engage with staff at all levels to define needs and expectations, collaborate on projects, and communicate results.
• Detail-oriented, organized with excellent time-management skills.
• Must be a critical thinker and a self-starter.
• Due to a global support model, must be flexible with working outside of normal business hours when required;
• Fluency in English required.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.