Wyndham Dubai Deira is now seeking a Guest Service Center Agent to join our team in Dubai, United Arab Emirates
SUMMARY
The role holder will operate the telephone switchboard station in order to answer telephone calls and process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g. voicemail, e-mail, faxes) received for them and send to room, if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department and follow up with guests to ensure their requests have been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest.
KEY RESPONSIBILITIES
SKILLS & COMPETENCIES
EXPERIENCE, CERTIFICATION & EDUCATION
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Majid Al Futtaim Retail invites you to join us in our quest to create great...
Apply For This JobA leading real estate development company in Abu Dhabi is looking for a Male Emirati Accountant to join their team....
Apply For This JobLocation: Abu dhabi Refinery Functional Area: Refinery Maintenance (Mechanical, Electrical, Control & Workshop) Purpose of Job Provides technical expertise for...
Apply For This JobJob Summary: Looking for a Driver in Dubai, United Arab Emirates (UAE) Job Qualifications and Experience Should have a minimum...
Apply For This JobPost date: Today Publisher:...
Apply For This JobMaintenance experience in pumping station. Must have dealt with equipment’s – PLC, Protection for motors, pumps, couplings, VFD, flow meters,...
Apply For This Job