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The greatest asset of most organisations is their people. In an era of rapidly developing technology, greater workforce mobility and increasing customer demands, having a cohesive human capital strategy is crucial for business success. We know that high-performing businesses cultivate and grow talent, carefully balancing costs and rewards. From employee engagement to change management, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to attract, engage and retain talent – and shape the Employee Experience (EX).
Our human capital clients are varied – we advise organisations across all industries, from financial services to retail, telecommunications and energy. We advise many of the world’s leading and largest companies and often interact with our offices around the world to provide a truly global service offering. We provide invaluable advice to companies at some of the most exciting and critical moments in their lifecycle, at times when employee engagement and retention is crucial – from mergers and acquisitions to listing on the stock market.
The Role
As an Employee Experience graduate, you will work as part of a team on a wide variety of projects, serving as a key resource for the consultant in charge of each of your engagements. You will be encouraged to develop as broad an understanding of our client solutions as possible by supporting across multiple, complex projects. You will have immediate exposure to real client assignments, which will draw on your imagination and creativity, as well as your ability to analyse data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry experience while you benefit from more structured learning interventions.
Typical work for an Employee Experience Analyst might include:
As an Employee Experience graduate, you will work as part of a team on a wide variety of projects, serving as a key resource for the consultant in charge of each of your engagements. You will be encouraged to develop as broad an understanding of our client solutions as possible by supporting across multiple, complex projects. You will have immediate exposure to real client assignments, which will draw on your imagination and creativity, as well as your ability to analyse data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry experience while you benefit from more structured learning interventions.
Typical work for an Employee Experience Analyst might include:
- Developing insights related to employee experience risks and impacts and communicating those insights clearly and succinctly to the broader EX team.
- Supporting senior colleagues to integrate employee experience insights into their client work across the employee experience spectrum, including. pension and benefits engagement, wellbeing, culture transformation, organisational design, total rewards and the future of work.
- Supporting the delivery of employee insights software administration projects (pulse, virtual focus groups and others) by developing relationships with clients, suppliers and project team members to coordinate the logistics of the day-to-day running of their projects.
- Supporting the design and set-up of employee perception questionnaires, as well as translations, printing / on-line set-up, distribution and return of questionnaire materials.
- Working with project managers to create project plans and other project documents to agreed project methodology, ensuring that they reflect realistic timescales and project resourcing requirements.
- Overseeing the production of data reports and distributing these to the correct recipients.
The requirements
- Bachelor or Master’s degree in for example (but not limited to) business administration, economics, psychology etc.
- You are extremely curious about what makes people tick and you are eager to help them thrive in their job and organisation.
- You are good at building relationships, both internally and externally.
- You deliver top quality, you are proactive and flexible and you show a can do mentality. You are enthusiastic, a team player, creative and able to think out of the box.
- Your English is sophistaced; additional Arabic language skills will be a plus.
- Good problem-solving and analytical skills, as well as excellent communication skills, as you will be interacting with clients from the beginning.
Why work at WTW?
WTW offers a variety of benefits and helps you develop in your career, and balance your life inside and outside of work. Among other things, these include flexible working arrangements, a range of Learning & Development (L&D) opportunities and a competitive pay and benefits package (which includes Private Medical Insurance and Life Insurance).
Equal opportunity employer
