WebBeds Hiring for Commercial Strategy Executive – Dubai, UAE Job at Dubai Full Time

Job Title: Commercial Strategy Executive
Department: Commercial Strategy
Location (primary): Dubai, UAE

What will you do on your journey with WebBeds?
WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.
“We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value” is our mission as an IT organization.
With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a few.

How you will make an impact?
We’re looking for an experienced Sales Support Executive who will be responsible for providing support mainly to the sales team and customers. They help customers resolve sales-related issues in a timely manner, generally providing real-time support.

Specific duties and responsibilities

• Management of daily emails and account-related requests from clients.
• Creation and maintenance of customer accounts in the system.
• Customer contracts and documentation review and validation.
• Assisting in the implementation/management of projects related to customers.
• Running reports and analysis of customers, bookings, and others.
• Preparing sales presentations.

KPIs

• Average turn-around time for client onboarding
• Average turn-around time & quality of feedbacks/responses to queries/emails
• Accuracy/quality of work
• Support/issues backlogs
• Project deliveries and success
• Dedication, teamwork, team spirit and rapport

The skills we would love to see in your suitcase!

• Knowledge/experience in travel/hospitality industry
• Excel and PowerPoint presentation skills
• Analytical skills
• Team player
• Problem-solving skills

Job Type: Full-time