A Duty Manager with Waldorf Astoria Hotels and Resorts works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel.
What will I be doing?
As Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
RequirementsWhat are we looking for?
Duty Managers serving Waldorf Astoria Hotels & Resorts are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What
will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the
exceptional environment and the personalised attention of True Waldorf Service
that creates a singular experience. If you understand the value of personalised
attention and know how to treat even the most extraordinarily different
experiences with the same rich level of customer service, you may just be the
person we are looking for
Source: Hospitality Online
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