Voxtron Hiring for Job Description: Job at Dubai Full Time

Job Description:

We are seeking an experienced Product Consultant to join our team. The ideal candidate will have a strong background in the Contact Center and Chatbot products.

Responsibilities:

Act as the subject matter expert for Contact Center and Chatbot products
Develop and implement product strategies and roadmaps that align with the company’s goals
Collaborate with cross-functional teams to ensure the successful launch and adoption of new products
Conduct market research to stay informed of industry trends and customer needs
Provide pre-sales support and technical advice to prospects and customers
Ensure that the product meets customer requirements and provides an exceptional customer experience
Gather and prioritize product and customer requirements, and assist in defining the product vision
Develop and maintain product documentation and training materials.

Requirements:

Bachelor’s degree in a relevant field
5+ years of experience in the Contact Center and Chatbot products
Strong understanding of Contact Center and Chatbot technologies and their applications
Excellent communication, collaboration, and presentation skills
Ability to work in a fast-paced and dynamic environment.
Experience with Agile development methodologies
Strong analytical and problem-solving skills