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Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
When you join Varian, you’re joining an organization with nearly $3 billion in annual revenue, and more than 11,000 team members across more than 36 countries. You’ll be backed by a culture that is centered on fostering your creative potential and experience the full support of an organization and leadership committed to inspiring you to do your best work. Bring your talent to a place where your work will help fight cancer.
The Software Installer will be an enthusiastic, motivated and determined individual, perhaps looking for a first entry-level role in the high-tech Cancer care environment, or maybe seeking a change in position to further your existing experience. In this challenging role, you will be responsible for on-site installation and upgrades of our
Oncology Information Systems
and associated equipment. The Job Holder will have the opportunity to travel around UAE where you will travel on-site to customers and, at home or at our office in Dubai where you remotely connect to our customers worldwide, it is important that you still have the ability to travel within the MEA Region.
You will be part of a high-performing team who are always ready to help each other and their colleagues in the field, ensuring we always provide customers with the exceptional level of service that they expect from Varian. After receiving world-class training, you will be trusted with the installation, testing and handover of multi-million-dollar machines and associated equipment that will be used in our relentless fight against cancer.
SW installers at Varian work alone on site and should be independent and being able to solve different kinds of problems by themselves, there is a support structure which allows the Installer to ask for advice, help or guidance at any time.
Key Responsibilities:
- You are in charge for REMOTE tasks or ON-SITE tasks, and this could change daily! No average day in this job!
- Point of contact for the customer onsite, managing communication between the customer and onsite team
- When you will be assigned to an “ON SITE mission”, it will be most of the time from 1 to 5 days typically.
- Expect few hours per week for administrative tasks (Timecards, Work Orders, On-Line Trainings, Technical reading, documentation update, technical data update, travels organization, etc)
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Typical missions:
- SW (ARIA/Eclipse) Data Base tests upgrade and clinical Data Base upgrades + Varian Application deployment for Radiotherapy department users
- SW licenses update
- SW Installations (may involve unpacking workstations and installing them physically then deploying SWs on them). Can be complete installation of Servers rack + power supply + switch + keyboard/console + backup system + servers.
- Site preparation with customers (Active Directory or Network configuration), REMOTE or ON SITE
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- Your biggest challenge is to be able to manage a complex clinical Database upgrade of a Radiotherapy Department technically wise on site facing stressful situation with difficult customers including acceptance tests and having to adapt yourself and your agenda/technical tasks to any unexpected event in order to reach the clinical upgrade deadline agreed with customer (treatment go live).
Job Requirements
- Willing to travel for about 75% to 80% of the time mainly in MEA
- Practical knowledge in computer Architecture (Intel based). Profound knowledge of Windows based operating systems: Windows XP/Windows 7/Windows 10, Windows Server 2008/2012/2016. Understanding of Relational Database Management Systems and SQL Tools in conjunction with a SYBASE database and preferably a MSSQL database. Profound knowledge of IT Networking,
- Advanced knowledge of VmWare vSphere virtualization systems and their maintenance and management tools and Advanced knowledge of Citrix environment installation/management and configuration is an asset
- Field Service or Installation experience or IT experience preferably.
- Meet tight deadlines, be result oriented and have great customer service skills.
- Hands-on role and must be able to mount servers, Network switches, backup systems, etc. into racks, replace basic parts of computers like Hard disks, video cards but also, must be handy and ready to open boxes on site and install systems from scratch if required.
- Flexible and able to sustain stressful situations facing customers.
- Willingness to travel for business as required (to move this up to the first point on travel)
- Ability to work in a fast paced environment, be organized and diligent
- Contributes to team efficiency through the quality of personal work and by influencing teammate output to required standards.
- Must understand team collaboration and have effective networking skills.
- Agile by being pro-active, analytical, results-oriented and able to make decisions within the scope of the role.
- Be able to actively problem solve and suggest realistic innovations to processes towards creating a better customer experience
- Fluent in English & Arabic, Knowledge of French would be a plus
- Computer science degree or similar and you are focus on IT software and 2-3 years of related work experience
At Varian, our culture is centered on fostering the creative potential of every employee through teamwork and collaboration. Our technologies touch millions of lives every day, and this inspires us to do our best work – every day. By using your talent, ambition and creativity, you can build a career that allows you to make a real difference in people’s lives. You’re just one click away from the most impactful work you’ll ever do. Apply now and join our mission to help save lives. Someone, somewhere, will be glad you did.
Please make your application with a full cv, in English
#LI-OS1
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight
