Retail Trainer Executive

Do you match this profile?

Are you experienced and passionate about training in a retail environment and looking for new challenges?

Do you have the ability to multitask in a fast-paced environment?

Do you have a strong spirit of initiative & commitment?

Are you a supportive team player, positive and constructive in your feedbacks?

Are you fluent in both English and Arabic?

If so, apply for this job!

What do we expect from you?

The main responsibilities of your role will be to coach the sales teams to support performance in both qualitative and quantitative KPI’S.

You will partner with the Boutique Managers to actively coach and follow the progress of individual team members making recommendations as needed, for the Managers to be able to take ownership in between coaching sessions.

As a Trainer Executive, you will also be responsible for overall Client Experience and will lead the relevant actions instore: focus groups/ initiatives, etc. that match the UAE global plan in Guest Experience and Clients’ surveys.

Another key aspect of the role is to support the development of the Brand Ambassadors of the CRC in terms of selling protocol and client service, to ensure a seamless shopping experience either on the phone or with E-commerce

You will manage your agenda to reach all the network for optimized presence and coaching touchpoints, push and track the e-learning available on our internal application, and follows up accordingly with the boutique managers

You will organize and coordinate all the training campaigns within the network.

You will be the Ambassador of Maison at all levels!

By joining the Maison, you are joining a team in which professional development is one of our main focuses.

More than a job… it’s an experience!

The recruitment process: