University of Birmingham
Position Details
Dubai Professional Services, External Relations
University of Birmingham, Dubai campus
Salary: Competitive
Grade 6
Full time
Location: Dubai, UAE
Closing date: 24 June 2022
Fixed-term 3 months
University of Birmingham Dubai
Having established ourselves in Dubai International Academic City in 2018 we have now taken up residence of our state of the art new campus and are excited to build on our brand and reputation as a global institution. This post represents an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.
Professional Services Ethos
Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular, here in Dubai, this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills. You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.
In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:
- a high level of intellectual aptitude;
- strong agility and a portfolio of skills that can adapt to meet changing circumstances;
- an innovative and creative mindset; and
- both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.
Department Overview
The post holder will report to the Marketing and Communications Manager in Dubai but will be located in the Edgbaston campus, Birmingham, UK.
The person in this role will be responsible for the University of Birmingham Dubai website. The current Dubai campus website needs an overhaul of pages and content alongside identifying content owners from the wider Professional Services team. Combining technical know-how of CMS and website content, the post holder will ensure the Dubai website is a quality, relevant and up-to-date communications channel.
Main duties
- Take overall responsibility for the overhaul of the Dubai website as directed by the Marketing and Communications Manager in Dubai
- Conduct an audit on current pages to establish external engagement rates, user journeys, and identify content for improvement
- Make a recommendation on what pages are required based on the insight gathered
- Ensure content across the website is up to date, relevant and proof read
- Recommend, and where possible implement, any navigation and structure improvements
- Recommend a process for keeping content up to date going forwards and identifying content owners and editors across the wider Dubai Professional Services team
- Respond to ad-hoc requests for content to be updated on website as directed by the Marketing and Communications Manager
- Ensuring that all web and digital content meets with all legal requirements and is compliant to recognised web standards, including accessibility
- Optimising website for search engines, including metadata and page mark-up
- To undertake any other duties as requested by the Marketing and Communications Manager
Person Specification
- Degree level education or equivalent work experience
- Experience of working in a digital marketing, web and communications environment
- Successful management and delivery of projects to time and quality criteria
- Computer literate with an expert understanding of web content including structure and navigation
- Significant experience of using web content management systems to an intermediate or advanced level
- Knowledge of standards-compliancy, writing for W3C accessibility and usability issues
- Knowledge of legal web-related issues including accessibility, copyright, data protection and freedom of information
- Knowledge and understanding of web standards/languages (e.g. HTML), Adobe Photoshop, Google Analytics and relevant web development software
- Confident and competent in the use of database systems and electronic communication
- Strong understanding of the wider higher education context, student recruitment trends and research landscape
- Experience of working in a busy team and on own initiative
As interest in all of the advertised posts has been extremely high, we encourage you to apply online, tailoring your skillset against the listed criteria in the application form.
Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
Primary Location AE-AE-Dubai
Work Locations Dubai Dubai International Academic City341799 Dubai
Job Specialist/Professional
Organization External Relations
Schedule Temporary
Job Posting 27.05.2022, 5:29:16 AM
Grade (for job description) Grade 6
Advert Close Date 24.06.2022, 5:59:00 PM
Fixed Term Contract End Date 03.10.2022