Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Job Title: Order to Cash Credit Controller, ekaterra, UAE
Job Type: (Permanent Contract) – Immediate Hire
Work Location: Dubai, United Arab Emirates (Hybrid)
About ekaterra:
With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.
With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.
In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the ekaterra business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, ekaterra is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.
Under the ownership of CVC, ekaterra has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities. Combining the strength and scale of our brands with a focus on speed and agility, ekaterra is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.
At ekaterra, we put consumer love at the heart of every decision. We celebrate diverse thinkers who take personal ownership to connect ideas and make impactful things happen; people who share our values around humanity and courage and give their commitment to nurturing the wellbeing of all. In return, we offer a working culture that gives our people freedom and flexibility, and where they can grow both personally and professionally to master their field.
Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing.
Your Role
This permanent role is responsible for managing ekaterra’a credit and collections processes for [Country], reporting to the [region] Credit Control Manager.
Following go live, this will transition to a BAU role of performing Credit Control activities within [country], ensuring that engagement with customers on credit matters is optimized for customer experience as well as managing ekaterra’s credit risk in line with the local and global policies and working capital performance, working closely with global O2C and operational teams, as well as GTM and Finance.
Your Key Tasks:
- Contribute to the development of a high quality, efficient, and effective credit control organisation
- Support the implementation of any local variations to global processes and policies covering billing, credit management and collections
- Collaborate with cross-functional stakeholders to ensure business and customer needs are being met
- Meet all the operational and financial performance targets and obligations, including delivering on collection and credit management KPIs and SLAs
- Handle escalations from Operational teams
- Deliver on local and global credit risk policies and collections strategies.
- Drive proactive customer communication to manage timely credit and collections management activities and improve ekaterra’s working capital position
- Evaluate, create and maintain credit limits for the customers in the system.
- Responsible for collecting debts from our company debtors
- Approve or reject blocked orders
- Block and unblock customers
- Negotiate payment plans
- Provide reporting for the company accountant
- Customer account reconciliations
- Support credit insurance and factoring activities if applicable
Skills and Experience
- Dubai residents is a must
- Bachelor’s degree in Finance or business (preferably Finance, Accounting or Business)
- At least 5 years business experience in Credit or Collections roles
- Familiar with SAP functionalities
- Ability to work cross functionally
- Excellent verbal and written communication skills
- Proactive and self-leading
- Service oriented attitude
- Able to adapt to changes quickly
Excited about the Role?
Please apply online by clicking on “Apply” below. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system and we will match your profile to suitable future vacancies. You will be able to access your status update through the candidate tracking link.
Thank you for your interest and application. Should you require additional information, please contact Shahdan Zahran, AMET Talent Sourcing Lead
ekaterra is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! Therefore if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
