Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.
Public Relations Officer – Government Sector
The People and Administration team at Unifonic is looking for a Public Relations Officer to be the point of contact between Unifonic and government institutes in UAE. This is to ensure that Unifonic’s office operations run smoothly and are successful in supporting other business activities. In this role, you will be responsible for building long-lasting relations with government offices. The successful candidate should have full knowledge of government regulations including the Ministry of Human Resources & Emiratisation (MOHRE), Ministry of Economy (MOE), Emirates Investment Authority (EIA), Telecommunications and Digital Government Regulatory Authority (TDRA,) and bank relations.
The responsibilities of the Public Relations Officer, include but are not limited to:
Establish and maintain good relations with government offices to conduct smooth and efficient business.
Practice day-to-day PRO duties in the office and GRO duties outside the office by visiting the required government departments.
Organize all routine processing of Immigration documents e.g. residence, work permits, medical examination, and visas, to complete all the necessary legal formalities.
Possess good working knowledge of MOHRE systems (Tasheel & Amer), DWTC, immigration portals, and Ministry of Labor online systems.
Provide advice, guidance, and assistance regarding government-related matters to ensure that all employees understand the requirements of government authorities.
Deliver and expedite the processing of highly confidential applications to ensure that they are dealt with quickly and efficiently.
Provide additional support for other corporate office needs.
Previous experience in Public Relations.
Experience in administrative management.
Ability to positively interact with government agencies/personnel and the general public.
Experience with processing Visas.
Must have a full driver’s license and have access to a car.
Bachelor’s degree or Diploma in Business Administration or other related fields.
Basic Office & G suite knowledge.
Fluent in Arabic and English.
Excellent writing/editing, and verbal communication.
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