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We are looking for fresh IT Graduates, with knowledge on electronics products and Gaming products.

Job Description:

Manage large amounts of inbound and outbound calls, emails and whatsapp messages in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives using available resources
Provide customers with product and service information and where to buy
Cold Calling may also be part of the Job responsibility to Contact businesses or private individuals by phone
Manage Reporting of each inquiry and forward the inquiries to the concerned department.
Manage the status of each inquiry. This will require follow ups with the team

Requirements:

Previous work experience as a promoter for an electronics brand or in an IT Store will be a plus.
IT Background is required. Basic knowledge of specs & features which are available in electronics products is required:
Understands & able to differentiate between the various Product Lines: Gaming Esports Monitors, Eye Care Monitors, Photography Monitors, Designer Monitors, Portable Projectors, 4K Projectors, Home Cinema Projectors, Interactive Flat Panels etc.
Should be able to explain specs & features of the models, such as: Resolution, Brightness, Lumens, Flicker Free Technology, Low Blue Light Technology, Refresh Rate, Response Time, Color Calibration etc.
Should be good at Excel to prepare database. Good data entry and typing skills
Previous experience with Mailchimp/Hubspot/CRM sytem and Familiarity with CRM systems and practices would be a plus
Require English & Native Arabic

Job Types: Full-time, Contract
Contract length: 12 months

Salary: AED3,000.00 per month

Application Question(s):

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Ultimate HR Solutions Hiring for IT Officer – Fresh Graduates – OWN VISA Job at Dubai Full Time

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