Ultimate HR Solutions Hiring for Arabic Speaking Customer Service – With UAE Driving License Job at Dubai Full Time

Our client is the government company looking for Event Controller/ Customer Service based in Dubai. The employee has to implement strict policies, practices and procedures through proper supervision and control on part of the management, and in so doing achieving the ultimate objective of delivering fine customer experiences.

Job Responsibilities:

Some of the duties are as follows:

· Keep constant watch of the crowd in order to prevent and react promptly to incidents.

· Control the entry and exit in the property/venue, monitor the crowd, handle aggressive behavior and conduct emergency evacuations.

· Check security passes for individuals entering property

· Ensure and deliver receipts and other valuable items

· Liaise with security authorities, monitor security systems and be ready to alert authorities

· Check documents such as licenses for the bikers

· Offer directions to authorized guests

· Patrol properties and ensure that all points of entry are secure

· Watch for safety hazards

· Ensure that crowd is in control.

· Handle a high stress environment effectively.

· Administer and coordinate ‘first response’ first aid or critical care

· Deal with aggressive behavior.

· Handle conflicts. Mediate in conflicts and tense situations by acting between parties.

Requirements:

• Candidates with 2-3 years of effective customer service and supervisory experience.
• Bachelors Degree
• Must have valid UAE Driving License
• Must speak fluent Arabic and English
• Must be have good knowledge of system.
• Proficient with MS Office

Job Types: Full-time, Permanent

Salary: AED6,000.00 per month

Application Question(s):

• Are you in Dubai?
• Are you available immediately?
• Are you proficient in MS Office?

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Supervisory: 1 year (Preferred)
• Using computer system: 3 years (Preferred)

Language:

• Arabic (Preferred)

License/Certification:

• UAE Driving License (Preferred)