Trellix Hiring for Designated Support Engineer Job at Dubai Full Time

Job Title:

Designated Support Engineer

Role Overview:

We’ve an exciting opportunity to join Trellix as a Designated Support Engineer.

As part of your role, you’ll;

• Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
• Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Report design, reliability and maintenance problems or bugs to design engineering/software engineering.
• Be involved in customer installation and training.
• Provide support to customer/users where the product is highly technical or sophisticated in nature.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We’re serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.