TPA Hiring for Assistant Manager – Provider Relations – Health insurance (TPA) Job at Dubai

Duties and responsibilities:

Accountable to enable an effective and efficient collaboration with healthcare provider in the region in order to deliver a 5 star customer experience through partnership with our providers.

Manage the ongoing relationship and handling day to day operations directly with health care providers, including the follow-up and resolution of potential complaints.

Proactive participation on Marketing and Communication campaigns and activities adjusting to those to the local nuances.

Continuous improvement and maintenance of provider communication channels taking into consideration the local habits and practices.

Support a true culture of relationship management and provider centricity.

Candidate’s qualification:

Bachelor’s Degree in a reputable university. Insurance/medical/paramedical qualification is a definite plus.

3-5 years of experience with Provider relations in medical insurance/TPA. Previous relationship management experience.

Strong leadership qualities, service orientation, time management and communication skills are required.

Fluent in English, Spoken and written. Arabic speaker is a plus.

Job Types: Full-time, Permanent

Pay: AED15,000.00 – AED20,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Provider relations: 3 years (Preferred)
• TPA: 3 years (Preferred)
• insurance: 3 years (Preferred)
• healthcare: 3 years (Preferred)
• Customer relationship: 2 years (Preferred)

Language:

• English (Preferred)
• Arabic (Preferred)