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Purpose
Support the payroll teams in the provision of a high quality client service, producing service deliverables for a portfolio of clients. This will include the preparation of data, assisting in payroll client administration, acting as the day to day client contact for the provision of those services, to meet stakeholders’ and client expectations.
Key responsibilities
- Supporting appropriate controls, policies, processes and procedures are adhered to
- Supporting the creation and maintenance relevant records
- Supporting in the escalation of client/work issues to Supervisor/Manager
- Assisting other members of the team as appropriate
- Collecting appropriate data from clients and input into database as required
- Reporting to senior team members and/ or managers as required
- Answering questions in a timely manner
- Supporting clients with service delivery matters
- Preparing client work in accordance with procedures
Key knowledge and experience
- Understand basic payroll processing, deductions and regulatory submissions
- Working knowledge of MS Word, PowerPoint, Excel and Outlook
- Working experience with payroll/HR software
- Excellent English written and verbal communication skills
- Strong attention to detail, coordination and organizational skills
- Other characteristics: accurate, self-motivated and able to work both independently and as part of a team
What’s in it for you?
- An exciting opportunity in an international company
- Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
- A career within an ever evolving market
- Flat hierarchies with direct contact to management and international exchange
Want to know more about a career with TMF Group? Watch this video:
