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Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.
The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.
The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.
With ambitious growth plans in the years ahead , The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.
Job Description:
- A Recreation Attendant is responsible for ensuring the guest experience whilst they enjoy the Hotel’s Recreational facilities, including the Pool and Spa area
- You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome
- Monitoring the guest needs and safety is paramount to this role
- As a Recreation Attendant, you will be responsible for greeting guests immediately with a sincere and friendly welcome
- Assist guests their needs related to the pool / beach area
- Respond to guest requests, comments, and concerns in a timely manner
- Maintain cleanliness of general pool / beach area including emptying used pool towel bins, organizing pool/beach furniture, collecting towels, and neatly arranging the pool towel storage shelves
- Confirm guest registration prior to issuing resort property
- Monitor product inventory in order to minimize the loss of resort property
Desired Skill & Expertise:
- High School Graduate or equivalent required
- At least 2 years of experience working in customer service or client centric role at a 4/5*Property.
- Must maintain a neat, clean and well-groomed appearance
- Intermediate English language skills
- Basic computer knowledge
