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Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.
The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.
The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.
With ambitious growth plans in the years ahead , The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.
Job Description:
- To meet and greet guests in a professional and efficient manner.
- Perform all necessary tasks related to beverages according to the hotel standard.
- Conduct weekly training sessions on beverage, cocktail mixing, bottle flaring, current and upcoming promotions and up-selling in conjunction with supervisor.
- To ensure all beverages and cigars are correctly charged.
- To promote cigar sales to complete meal experiences.
- Accountability in maintaining inventory and justification.
- Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
- Work towards the timely set up of the bar areas and the completion of all mise en place in line with the opening hours.
- Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
- To oversee the ordering and receiving of beverages before the end of shift.
- Provide accurate levels of stock.
- Keep the supplies and stock up to requirements. Prepare store and bar requisitions.
- Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
- Ensure all hygiene standards are met and kept within the bar environment.
- Ensure all opening and closing checklists are complied with at all times.
- Communicate directly with guests in the bar as well as on the floor.
- Do proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
Desired Skill & Expertise:
- A minimum of 2+years bar experience is essential.
- Ability to pour, mix and blend a wide variety of wines, spirits and drinks.
- Maintains great customer service to all guests.
- Planning and organising tasks, people and supplies.
- Good communication with the guests and staff.
- Positive outlook and outgoing personality.
- Must be well-presented and professionally groomed at all times.
- Have strong organisational and time management skills.
