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About TemenosTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE This role plays a crucial role in the smooth operation of the Dubai team whilst also supporting other offices in the Middle East region. You will be integral to role modelling the Temenos culture and values. OPPORTUNITES You will You will be responsible for: Reception General reception responsibilities, welcoming guests and clients into the business with a professional manner. Manage deliveries: Send and receive mails/parcels and delivery/courier. Support the People team with global programs and projects for example, CSR and engagement and wellbeing events. Prepare various documents and communications as required. Administrative support in procurement related processes. Managing Office Operations Oversee daily office operations, ensuring efficiency, and implementing best practices and process enhancements. When needed, liaise with building management/landlord, cleaners and other service providers. Manage the meeting room calendar. Monitoring, purchasing, and organizing office and kitchen supplies. Ensure Office Door Security/Alarm system’s smooth operation. Access card issuance and record keeping. Archiving of company documents/contracts. PRO responsibilities Acting as the primary point of contact between the organization and government authorities, including ministries, departments and regulatory authorities. Managing the visa and work permit applications for all employees, including renewals and cancellations. Ensuring Temenos’s licenses and permits are up to date and renewed as required. Managing the attestation of documents such as educational certifications and company documents as per local regulations. Procurement of supplies Requisition of purchase orders (PO) for all office and kitchen supplies and HR-related expenses. Processing of invoices for procurement of supplies and other expenses incurred in fulfilling the responsibilities. Review and source for competitive suppliers/rates, where applicable. People Team support Onboarding of our new joiners, access card/business cards, preparation of new joiners’ pack. Offboarding leavers. Work closely with the People Team to coordinate company activities/team building events/End of Year party/townhalls. Maintain records for First Aid and fire wardens and relevant training completion. Organising gifts and Temenos Keys for employees as required. You will also be expected to proactively identify better ways of working and/or improvements in regard to all key areas of your responsibilities i.e. to automate processes, create efficiency, enhance how we work or reduce turnaround time. Skills You should be a highly motivated individual with min 3 years relevant UAE experience with medium-large MNCs. You should have extensive experience managing visas in the UAE, experience using the Tecom portal would be advantageous. You should be highly organised, able to manage tight deadlines, resilient and flexible to change. You should have good people and communication skills, demonstrated organizational skills, be proactive, systematic and take initiative. You should be proficient with MS Office (Word, Excel, PowerPoint, Outlook) and tech savvy. You should be willing to support the team and the business when needed and find solutions to ensure smooth operations, addressing issues that arise. You should have excellent communication skills in English and Arabic, both written and verbal. This role is fully office based. VALUES Care about maintaining the smooth operation of the office. Commit to support all your stakeholders. Collaborate with all employees. Challenge the efficiency of your role and the support function. Please make sure to read our Recruitment Privacy Policy
