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Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
Previous experience in healthcare customer service / contact center operations
Previous experience of a complex and multi skilled customer facing roles within a contact center setting
Excellent verbal and written communication skills Computer literate
The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
The job holder requires a good understanding of all medical policies and the claims and reimbursement process
The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
Job Type: Full-time
Salary: AED4,000.00 – AED5,000.00 per month
Experience:
Call Center: 2 years (Required)
healthcare/hospital/insurance Call Center: 2 years (Required)