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Responsibilities:Read and familiarize with PFD, SOP, DOA and other circulars / guidelines in force.Activities involving Single Release may be assigned from time to time depending on the skillset.Develop multi skill abilitiesReport suspicious transactionsEscalate errors and mistakes noticedStrict adherence to Compliance/AML guidelinesHighlight process/activity considered risky for ORCA reportingEnsure no process is changed without approval and proper documentationCode of Conduct must be adhered to and Office decorum maintained at all timesAttend and complete training/on-line courses assignedMaintain housekeeping and health checkDaily Que monitoring and timely escalationReport irregularity, if any, noticed in process/system/staffMust participate in LEAN initiativesProcess trade finance transactions by applying up-to-date knowledge of procedures and practices relevant to own area of work in order to ensure accurate work completion and compliance.CUBK/FRS instructions & information captured in EE/BPM notes page, Approval notes etc. must be carefully read, interpreted and applied to transactions.Strict adherence to DOA and HO circular guidelines while processing transactionsEnsures that all processing services are executed accurately and timely in order to deliver service to customers (internal / external) as per stipulated standards.To achieve highest level of Accuracy while delivering services to customers has to contact Customer, CBU / Branches for additional information / approvals.Adhere to compliance and control policies / procedures when performing tasks to ensure there is no violation of various internal guidelines, policies, or sanctions / regulations. Specific mention on accurate data entry of Compliance related fieldsAddress and resolve day-to-day problems and queries raised by internal / external customers in order to achieve timely and satisfactory outcome.Effectively communicate at all levels including with the customers and the staffSpecial note to timely escalation all errors and customer complaints to TL or Risk TeamPrompt attention to calls and emailsQualifications:Higher Secondary education / GraduateDegree / diploma in Banking / CDCS / CSDG / CITF Required Skills:Good knowledge of Trade transactions and trade products including documentation, together with knowledge of all ICC publicationsDecision making skills within the guidelines.Good knowledge and typing skills essential.
