Tanfeeth Hiring for Retail Banking Executive at Dubai Full Time

Organization Unit Purpose 

Due to the introduction of new product, Murabaha Auto Finance, by the Emirates Islamic Bank.

Job Purpose 

To pro-actively create and exploit business opportunities for booking auto loans for   individuals and small business and to cross sell other retail products, to achieve business targets while maintaining the quality of the portfolio. 

To create and maintain a good corporate image by skillfully managing existing bank relationships. 

Job Content 

Assigned sales target to be met on yearly and monthly basis. Process high volume transactions/information accurately within stipulated service standards and turnaround time. Extended 

Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.

Maintain good relationship with all the constituents in the market to ensure that quality business is referred to the company on a regular basis. To provide quality services to achieve and maintain targeted customer satisfaction index levels and to retain loyalty of customers for repeat and referral business. To provide quality services to achieve and maintain targeted customer satisfaction index levels and to retain loyalty of customers for repeat and referral business. Obtain and provide, market, customer and competitor information and feedback to management to improve the quality, performance and competitiveness of the bank’s products and services

To ensure portfolio quality by exercising sound credit judgment and by complying with Credit & Product parameters to complete all formalities and documentation in line with corporate policy.

To pro-actively call on showrooms and customers and promptly respond to calls from them to negotiate and finalize business deals within the targeted turnaround time. To analyze financials submitted by the customers and prepare credit proposals for submission to appropriate approval authorities.

Person Specifications 

Possesses in depth knowledge of the various dimensions of the market industry. Possesses good understanding of policies & their implications.

Excellent communication skills, result oriented, analytical thinking, capable to develop others, good public relations, perseverance.

At least 2 years UAE banking experience is required.

Tanfeeth

Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing customer base.

In Arabic, ‘Tanfeeth’ means ‘getting the job done’ and that’s exactly what we do We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.