The Implementation Manager oversees the planning, execution, and delivery of software implementation projects for clients. They work closely with cross-functional teams to ensure successful project delivery, client satisfaction, and adherence to project timelines. They are responsible for managing the implementation process, including project kick-off, requirements gathering, solution design, and testing. They also provide training and support to clients during the implementation phase and ensure seamless handover to the support team post-implementation.ResponsibilitiesDefine project scope, goals, and deliverables.Develop and manage project plans, timelines, and budgets.Coordinate resources and activities across different teams.Conduct regular status meetings and provide project updates to stakeholders.Collaborate with clients to gather requirements and understand their business needs.Design solutions based on client requirements and industry best practices.Facilitate testing and quality assurance activities.Provide training to clients and end-users.Ensure smooth handover to the support team post-implementation.Continuously monitor and manage risks and issues.
Requirements
Bachelor’s degree in Computer Science or a related field.Proven experience in software implementation project management.Strong knowledge of project management methodologies and tools.Excellent communication and interpersonal skills.Ability to work independently and in a team environment.
What We Offer
Health Insurance
Visa
Paid Annual Leaves
Maternity and Paternity Leaves