Talentmate Hiring for Front Desk Agent at United Arab Emirates NEW

As a Front Desk Agent, you will be the first point of contact for guests visiting a hotel, office building, or any other establishment. Your responsibilities will include greeting visitors, answering phone calls, making reservations, directing guests to appropriate personnel or areas, and providing information about the organization. A friendly and professional demeanor is essential in this role, as you will be representing the company to all who enter the premises. Additionally, you will be responsible for handling check-ins and check-outs, processing payments, and resolving any guest inquiries or issues in a timely manner. Strong communication skills, attention to detail, and the ability to multitask effectively are key attributes for success in this position. Join our team as a Front Desk Agent and be the face of exceptional customer service.ResponsibilitiesGreet guests and provide a friendly and welcoming atmosphere at the front desk.Check-in guests, process payments, and issue room keys.Answer phone calls, take messages, and direct calls to the appropriate department.Assist guests with inquiries, including providing information about hotel services, facilities, and local attractions.Handle guest requests and complaints in a professional and efficient manner.Keep the front desk area clean and organized.Maintain accurate records of room availability and guest accounts.Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests.Utilize computer systems to update guest information, check availability, and process reservations.Follow hotel policies and procedures to ensure the safety and security of guests and the property.
High school diploma or equivalent required.Previous customer service experience preferred.Proficiency in Microsoft Office applications.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
High school diploma or equivalent required.Previous customer service experience preferred.Proficiency in Microsoft Office applications.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

What We Offer

Health Insurance
Visa
Paid Annual Leaves
Maternity and Paternity Leaves